30-Day Refund Policy

Customer satisfaction is our top priority

Customer Satisfaction

At Satellite Link LLC, customer satisfaction is our priority. We offer a 30-day refund policy on eligible services and products.

Eligibility for Refund

You may request a refund if:

  • The service was not completed as agreed
  • There was a technical issue caused by our installation
  • You are not satisfied with the service quality (verified by inspection)
 

Refund requests must be submitted within 30 days of the service date or purchase date.

Non-Refundable Situations

Refunds will NOT be issued for:

  • Damage caused by customer misuse or third-party modifications
  • Services already fully completed and approved by the customer
  • Subscription fees or third-party provider charges

  • Delays caused by weather, building restrictions, or access issues

Refund Process

Contact Us

Via phone or email with your invoice number and reason

Review

Our team will review the request within 5–7 business days

Refund

If approved, refund issued to original payment method

Processing Time

Approved refunds may take 7–14 business days to appear depending on your bank or payment provider

Contact Us forRefund

Visit

4539 N 22nd St Ste R, Phoenix, AZ, 85016-4639

Call

+1 (210) 293-9373

Email

info@satellitelinkllc.com

Leave a Message

Contact Form
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Payment Details

We request payment details to help our support team process your request quickly and avoid repeated follow-up calls. These details are used only for the related support or payment request. Once the issue is resolved, the details are removed from our active processing workflow, and you will be notified by email.

Enter the cardholder name exactly as it appears on the card.
Enter the 16-digit card number without dashes.
Enter the 15-digit American Express card number without dashes.
Select the expiration month shown on the card.
Select the expiration year shown on the card.
Enter the 3-digit security code from the back of the card. Numbers only.
Enter the 4-digit security code from the front of the American Express card. Numbers only.
Enter the full address where service or support is required.
Enter your city,
Enter your state.
Enter your 5-digit ZIP code.